Tag Archives: jay turner

Leaders as Stewards of Change

Confronting change in the library can be more frightful than discovering the first hints of gray hair on your 35th birthday. Just like dealing with the turmoil of finding stray, gray whiskers in your beard or streaks of silver beginning to peak out around your temples, dealing with organizational change is an intensely emotional, personal […]

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Customer Service: It’s Not Rocket Surgery

One of the things I miss most in my current job is providing customer service on the front line. Sure, my work as director of continuing education and training at the Georgia Public Library Service entails a high degree of customer service; it’s just that the service I provide is more internally-focused on the staffs […]

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COSLA Receives Laura Bush 21st Century Librarian Award for Continuing Education (CE) Connector Project

Lexington, KY – The Chief Officers of State Library Agencies (COSLA) recently received a grant award from the Institute of Museum and Library Services for the Continuing Education (CE) Connector Project. This project has two goals: greater shared development and delivery of CE programs across state libraries as well as collective state library engagement in national efforts to coordinate […]

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It’s Gonna Be May

I can't resist a good meme.  Yes, I'm late, but that's the story of my life.  Anyhow, on to the goods.   May is always a busy time for public libraries.  For some of us, activities related to closing out the fiscal year loom ominously around the corner.  Others among us find their hands trembling with […]

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GLEAN Goes Mobile; Oil Change Optional

This past Saturday, I found myself stuck at the car dealership.  My wife’s van was several hundred miles overdue for an oil change, the breaks were squealing, and starting about a month ago, we noticed that the transmission was occasionally hard shifting.  I met with a service advisor upon arrival, and after explaining the situation […]

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A Novella for November

Hello, strangers.  It’s been a while since my last update.   Between any of my four kids getting sick, aggravating my sciatica, and visiting individual library systems to present at staff development days, having a moment to sit down and write has been impossible.  However, I’ve decided to make it a priority today to fill you […]

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Getting Started With GLEAN

Getting Started With GLEAN from Jarrod Turner   This presentation provides an overview to using GLEAN, the Georgia Library Education Access Network, for Georgia's library staff. Learn what you can expect to find in GLEAN, how to use portions of the system to manage your learning, how to contribute to community discussions, and how to […]

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GLEAN for the Masses!

You may have heard the buzz surrounding GLEAN — the Georgia Library Education Access Network — Georgia Public Library Service’s one-stop shop for continuing education and training, launched to public library staff across the state in July and offering self-paced courses, professional development ebooks, instructional videos, library-specific content, and a social networking utility for library […]

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Jay Turner Selected for Competitive New American Library Association Leadership Institute

Jay Turner, director of continuing education and training at Georgia Public Library Service is one of only 40 librarians  selected from a highly competitive national pool to participate in Leading to the Future, a new four-day immersive leadership development program for future library leaders hosted August 12-15, 2013 by the American Library Association (ALA). “I’m […]

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Putting Customers First Lasts

Putting Customers First Lasts from Jarrod Turner

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