Get Your Learn On With “Just for Libraries”

library learning

One of the major focus areas of GPLS’s continuing education and training program is providing convenient and relevant learning opportunities to support core skills for library staff, as well as developing and fostering awareness of issues and trends that affect the operations of libraries.  Since launching GLEAN at the beginning of the month, we have added several webinar archives, a short tutorial, and an online class to the catalog under the Just for Libraries folder.  These assets are all specific to libraries and cover topical areas that might be of interest to you.  If you’re looking to get your library learn on, below are a few GLEAN e-learning resources I recommend. 

And don’t stop there – this is just the tip of the iceberg.  Be sure to access GLEAN on a regular basis and see what new content we have added that is Just for Libraries.

Course

Mandated Reporter Essentials

Duration: 30 minutes

*Counts as .5 CE hours for librarian certification renewal

This course is designed to help library staff recognize the signs of child abuse and neglect and your legal obligations related to reporting such suspected cases.

Webinar Archives

Handling Challenging Customer Situations: What Do I Do Now? (Part 1)

Duration: 1 hour

*Counts as 1 CE hour for librarian certification renewal

To a great extent, libraries’ users behave within the framework of acceptable social norms. But a subset of users in all libraries – large, small, urban, rural, suburban, special and academic – behave outside these norms, placing stress on the staff and other users. Whether the behaviors are exhibited by those who are homeless, mentally ill or just plain rude, providing your staff with limit-setting and self-care skills can turn challenging situations into empowering ones. San Francisco Public Library has turned to other City agencies to assist staff in gaining skills and strategies for responding to these situations.

Handling Challenging Customer Situations: What Do I Do Now? (Part 2)

Duration: 1 hour

*Counts as 1 CE hour for librarian certification renewal

A partnership between the San Francisco Public Library and the local Department of Public Health resulted in the placement of a social worker at the Main Library to link users to housing and social services. Eventually a job-training component was added, providing opportunities to develop marketable skills for people who had been homeless. Meet and hear the story of a library outreach worker who helps herself by helping others.

Tutorial

What is a Library Database?

Duration: 6 minutes

Learn what sort of information you might find in library databases and understand when to use them appropriately for research.

If you work in a public library in Georgia and you do not currently have a GLEAN account, you can sign up for one here

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Author:Jay Turner

Jay Turner is the director of continuing education and training for the Georgia Public Library Service, where he administers a comprehensive learning and development program for the state’s 63 library systems. He began his public library career at the age of 15 as a page, and for almost the past two decades he has progressively served Georgia’s public libraries in multiple capacities: assisting customers on the front lines, coordinating teen programs, managing staff training and development initiatives, and implementing technology and processes to improve learning in libraries. His current focus is collaborating across libraries, agencies, and industries to develop effective, cost-efficient learning programs. His tremendous passion for learning and development is second only to his prodigious appetite and rabid fanaticism with Norwegian death metal.

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