Featured GLEAN E-Learning for July 2013

computers

Summer is always extremely busy for libraries, but thanks to GLEAN, you now have unprecedented flexibility in finding time for your continuing education.  Whether you decide to enroll in a self-paced course, read a few chapters of an online book from your iPad, listen to an audio book during your commute to work, or watch a short video on your smartphone, you have comnplete control over when and how you learn.  Put your GLEAN account to use and keep your skills sharp this July by trying out our featured e-learning for the month.
 
Course
Introducing Cloud Computing
Duration: 1.5 hours
*Counts as 1.5 CE hours for librarian certification renewal

This course explores the evolution and definition of cloud computing and cloud services.  It provides a look at the key characteristics that make cloud services unique and very valuable to some business scenarios.  The course serves as a basic technology overview of the concepts and strategies emerging from the cloud and aims to provide the background needed to determine if and how cloud products and services can improve traditional business practices.
 
Online Book
The Nordstrom Way to Customer Service Excellence
212 pages
Describing what endears Nordstrom to its customers, and exploring how to apply those same standards to your company, this book explains what every business can learn from the world's most famous customer-service-driven company.
 
Audio Book
 The 4 Discplines of Execution: The Secret to Getting Things Done, On Time, With Excellence 
Duration: 1 hour
This audio book teaches how to focus on your top priorities and get the critical things accomplished.  Whether you are a member of a team, lead a team, or lead an entire organization, The 4 Disciplines of Execution will equip you to deliver on your top priorities consistently.
 
Video
Google Apps: Creating and Sharing Word Documents
Duration: 5 minutes
Google Docs allows you to create word processing documents.  It includes several standard features for formatting text, as well as inserting hyperlinks and images.  This video provides a step-by-step view on how to use Google Docs to create a word processing document, format text, and insert a hyperlink. 

Tags:

Author:Jay Turner

Jay Turner is the director of continuing education and training for the Georgia Public Library Service, where he administers a comprehensive learning and development program for the state’s 63 library systems. He began his public library career at the age of 15 as a page, and for almost the past two decades he has progressively served Georgia’s public libraries in multiple capacities: assisting customers on the front lines, coordinating teen programs, managing staff training and development initiatives, and implementing technology and processes to improve learning in libraries. His current focus is collaborating across libraries, agencies, and industries to develop effective, cost-efficient learning programs. His tremendous passion for learning and development is second only to his prodigious appetite and rabid fanaticism with Norwegian death metal.

No comments yet.

Leave a Reply