Archive by Author

Leaders as Stewards of Change

Confronting change in the library can be more frightful than discovering the first hints of gray hair on your 35th birthday. Just like dealing with the turmoil of finding stray, gray whiskers in your beard or streaks of silver beginning to peak out around your temples, dealing with organizational change is an intensely emotional, personal […]

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Customer Service: It’s Not Rocket Surgery

One of the things I miss most in my current job is providing customer service on the front line. Sure, my work as director of continuing education and training at the Georgia Public Library Service entails a high degree of customer service; it’s just that the service I provide is more internally-focused on the staffs […]

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The GLEAN Revolution Continues

The GLEAN revolution continues on July 14, 2014. With a redesigned modern user interface, GLEAN will provide streamlined access to courses, books, and videos, tablet optimization so you can learn on the go, and improved community functionality for interacting with your colleagues. Register today and step into the future. The new frontier in library learning […]

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COSLA Receives Laura Bush 21st Century Librarian Award for Continuing Education (CE) Connector Project

Lexington, KY – The Chief Officers of State Library Agencies (COSLA) recently received a grant award from the Institute of Museum and Library Services for the Continuing Education (CE) Connector Project. This project has two goals: greater shared development and delivery of CE programs across state libraries as well as collective state library engagement in national efforts to coordinate […]

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It’s Gonna Be May

I can't resist a good meme.  Yes, I'm late, but that's the story of my life.  Anyhow, on to the goods.   May is always a busy time for public libraries.  For some of us, activities related to closing out the fiscal year loom ominously around the corner.  Others among us find their hands trembling with […]

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GLEAN Goes Mobile; Oil Change Optional

This past Saturday, I found myself stuck at the car dealership.  My wife’s van was several hundred miles overdue for an oil change, the breaks were squealing, and starting about a month ago, we noticed that the transmission was occasionally hard shifting.  I met with a service advisor upon arrival, and after explaining the situation […]

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A Novella for November

Hello, strangers.  It’s been a while since my last update.   Between any of my four kids getting sick, aggravating my sciatica, and visiting individual library systems to present at staff development days, having a moment to sit down and write has been impossible.  However, I’ve decided to make it a priority today to fill you […]

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Getting Started With GLEAN

Getting Started With GLEAN from Jarrod Turner   This presentation provides an overview to using GLEAN, the Georgia Library Education Access Network, for Georgia's library staff. Learn what you can expect to find in GLEAN, how to use portions of the system to manage your learning, how to contribute to community discussions, and how to […]

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GLEAN for the Masses!

You may have heard the buzz surrounding GLEAN — the Georgia Library Education Access Network — Georgia Public Library Service’s one-stop shop for continuing education and training, launched to public library staff across the state in July and offering self-paced courses, professional development ebooks, instructional videos, library-specific content, and a social networking utility for library […]

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Finally, A Date With Lynda

You know you've been eagerly anticipating this moment with baited breath for several months; now, that moment is almost here. But first, the bad news. The bad news is that I can't promise you a hot date with a woman named Lynda.   The good news, however, is that I can do something even better.  GPLS is going to hook you […]

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